Yes! CARS24 will assist you with finance options for your car purchase through our partnered banks and other financial providers. Our Relationship Manager will coordinate with you post-booking and assist in applying for finance on your behalf. Do note however, financing approval depends on the banks' terms and conditions as well as your loan eligibility.

You will need the following documents at the time of purchase:
For Full Payment:

• Emirates ID
• Passport and valid residence visa
• Driving License

For Financing:

• Emirates ID
• Passport and valid residence visa - 6 Months validity
• Driving License
• Salary Certificate (if salaried)
• 3 months bank statement (if salaried)
• 6 months Company's bank statement (if self-employed)
• Trade License (if self-employed)
• MOU or Board Resolution (if self-employed)

If anything additional is needed as per the RTA norms or Bank requirements, our team will contact you and inform you what is required.

Here’s how this works: (Applicable only for CARS24 Certified Cars (CARS24 Prime, CARS24 Lite, driven >1000km at the time of delivery):

• Select the car of your choice and buy it from CARS24
• Once you get your car, you can test-own it for up to a week. Test drive it in different ways, see if your family fits in it comfortably, load up the boot with luggage or shopping. Basically, do whatever it takes to check that this is the perfect car for you. But be careful, ensure that it remains in the same condition that it was delivered to you in.
• If you’re not happy with your purchase for whatever reason, simply email us (care.uae@cars24.com) within 7 days of your delivery date.
• Our team will do a quick check to ensure that the car is in the same condition as it was during delivery, and begin the return process.
• Once all details are verified, your refund will be processed within 3-5 working days.

The insurance provider may deduct a part of the amount you paid for insurance and refund the rest, in accordance with their policies.
For insurance purchased through CARS24's partners, we will handle the insurance cancellation on your behalf after the vehicle de-registration. The insurance provider will then initiate a refund, considering any applicable deductions in line with their policies.

That’s a good question! We’ve taken utmost care to make sure that this will not be the case - each car listed on the platform goes through rigorous testing and inspection. In any case, you don’t need to worry - all our cars come with a complimentary service warranty of upto 6 months or 10,000 Kms, whichever comes earlier, so you can get it repaired from our authorized partners. In addition, you have the option to purchase upto 24 months extended warranty.