A good time to move up

If you've ever bought clothes or groceries online, you already know how this works! It's simple, and can be done in easy steps.

• Book it online: Start by browsing our extensive range of cars listed here. Utilize our Car Finder tool to refine your search based on style, brand, or color preferences. Once you've identified the perfect car, delve into its features, view pictures, and examine it from every angle with our 360-degree view feature. When you've made your choice:
  • For Cars24 Certified Cars (Cars24 Luxe, Cars24 Prime, Cars24 Lite)- Schedule a test drive
  • For 'Private Seller PRO' Cars- craft an irresistible offer, and upon acceptance, proceed to schedule a test drive.
  • For ‘Private Seller’ Cars - Connect with the seller and coordinate for the next steps. You can also request for a detailed car health report from Cars24 experts for a minimum charge for a transparent view of the car’s current condition—helping you make a more confident buying decision
• View or Test drive it: Check out the car, go on a drive, and decide if you’re satisfied with the quality and whether you want to buy it.
  • Cars24 Luxe & Cars24 Prime cars - In Dubai, Sharjah, Abu Dhabi and Ajman, you can test drive the car at home. You can also test drive the car at a Cars24 hub in Dubai
  • Cars24 Lite cars - are available for test drive at the Cars24 Hub in Dubai
  • Private Seller PRO & Private Seller cars- are available for test drive at the seller’s premises
• Token Payment: If you want to make this car yours, pay a small token fee and get started on the process to purchase the car. This token fee is adjusted in your final balance payment. You have the option to pay an 'Exclusive token' to exclusively reserve the car for yourself. Alternatively, you can choose a non-exclusive token, which allows you to proceed with the purchase process, but someone else may reserve the car in the meantime, leading to the auto-cancellation of your booking. Cancellation charges may be levied in case you do not proceed with the booking. (Not applicable for ‘Private Seller’ Cars)
• Final payment & delivery: After document verification and loan approval (if needed), proceed with the final balance payment. We will assist you with the paperwork so we can transfer the ownership to you. Your presence may be required at the RTA centre for registration. The car is then delivered to your home OR you can choose to pick it up from the Cars24 Hub. You now have a new car. Congratulations! (Not applicable for ‘Private Seller’ Cars)
• 30 day trial or full refund: While we’re sure that you will love the car, we give you 30 full days to drive it, test it to your heart’s content. If you’re not satisfied, you can return it within 30 days for a full refund of the car price (excluding convenience fee), no questions asked! This policy is ONLY applicable for Cars24 Certified Cars (Cars24 Luxe, Cars24 Prime, Cars24 Lite) that have been driven >1000 km at the time of delivery

• Each one of our Cars24 Luxe, Cars24 Prime & Cars24 Lite cars has passed a 150+ point technical inspection and an RTA check. The Cars24 Luxe & Cars24 Prime cars are refurbished to the best-in-class quality standards for pre-owned cars, and Cars24 Lite cars are refurbished to RTA standards. They even come with a free base warranty of upto a max of 12 months or 20,000 Kms, whichever is earlier. In addition, you have the option to purchase upto 48 months extended warranty.
• The Private Seller PRO cars go through a 100+ checkpoint inspection ensuring they have valid documents & a comprehensive condition report for your perusal. However, since these are not owned & maintained by Cars24, they are not Cars24 certified.
• For Private Seller cars Some listings have the car specifications and features inspected and verified by Cars24, while others directly publish these details as listed by the seller (clearly identifiable with a disclaimer on the car detail page). You can also request for a detailed 100+ checkpoint car health report from Cars24 experts for a minimum charge for a transparent view of the car’s current condition—helping you make a more confident buying decision, and for added peace of mind.

Yes! Cars24 will assist you with finance options for your car purchase through our partnered banks and other financial providers. Our Relationship Manager will coordinate with you post-booking and assist in applying for finance on your behalf. Do note however, financing approval depends on the banks' terms and conditions as well as your loan eligibility.

You will need the following documents at the time of purchase:
For Full Payment:

• Emirates ID
• Passport and valid residence visa
• Driving License

For Financing:

• Emirates ID
• Passport and valid residence visa - 6 Months validity
• Driving License
• Salary Certificate (if salaried)
• 3 months bank statement (if salaried)
• 6 months Company's bank statement (if self-employed)
• Trade License (if self-employed)
• MOU or Board Resolution (if self-employed)

If anything additional is needed as per the RTA norms or Bank requirements, our team will contact you and inform you what is required.

Here's how this works: (Applicable only for Cars24 Certified Cars (Cars24 Luxe, Cars24 Prime, Cars24 Lite, driven >1000km at the time of delivery):

• Select the car of your choice and buy it from Cars24
• Once you get your car, you can test-own it for up to 30 days. Test drive it in different ways, see if your family fits in it comfortably, load up the boot with luggage or shopping. Basically, do whatever it takes to check that this is the perfect car for you. But be careful, ensure that it remains in the same condition that it was delivered to you in.
• If you are not happy with your purchase for whatever reason, simply email us (care.uae@cars24.com) within 30 days of your delivery date.
• Our team will do a quick check to ensure that the car is in the same condition as it was during delivery, and begin the return process.
• Once all details are verified, your refund will be processed within 3-5 working days.

The insurance provider may deduct a part of the amount you paid for insurance and refund the rest, in accordance with their policies.
For insurance purchased through Cars24's partners, we will handle the insurance cancellation on your behalf after the vehicle de-registration. The insurance provider will then initiate a refund, considering any applicable deductions in line with their policies.

That's a good question! We've taken utmost care to make sure that this will not be the case - each car listed on the platform goes through rigorous testing and inspection. In any case, you don’t need to worry - all our cars come with a complimentary service warranty of upto 12 months or 20,000 Kms, whichever comes earlier, so you can get it repaired from our authorized partners. In addition, you have the option to purchase upto 48 months extended warranty.